adaptiVLE Ltd is committed to promoting equality, diversity and inclusion (EDI) in all aspects of our business operations, including employment, customer service and product development. We believe that everyone should be treated with dignity and respect, and we are committed to creating a working environment that is free from discrimination, harassment and prejudice.

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Our policy is based on the following principles:

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Equal opportunities
We are committed to providing equal opportunities to all our employees and job applicants, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We will ensure that all our employment practices, including recruitment, training, development, promotion and selection, are based solely on merit, competence and suitability.

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Diversity
We recognise and value the diversity of our workforce and believe that it is a source of strength and innovation. We will seek to promote diversity at all levels of our organisation and will encourage the participation of individuals from different backgrounds and experiences.

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Inclusion
We are committed to creating an inclusive working environment where everyone feels valued, respected and supported. We will work to eliminate discrimination, harassment and bullying, and will provide equal opportunities for all our employees to participate fully in the life of the company.

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Customer service
We are committed to providing excellent customer service that is accessible to everyone, regardless of their background or circumstances. We will seek to understand the needs and expectations of our customers and will ensure that our products and services are designed and delivered in a way that is inclusive and accessible.

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Product development
We are committed to developing products and services that are inclusive and accessible to everyone. We will ensure that our products and services are designed to meet the needs of a diverse range of customers, and we will seek to incorporate feedback from our customers to improve our products and services.

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To achieve our commitment to EDI, we will:

• Ensure that all our employees receive training on EDI and understand their responsibilities in promoting a culture of inclusion and respect.

• Provide reasonable adjustments and accommodations for employees with disabilities or other individual needs.

• Regularly review our policies and procedures to ensure that they promote EDI and are free from discrimination and prejudice.

• Monitor and report on our progress in promoting EDI and address any issues or concerns that arise.

• Engage with external stakeholders, including customers, suppliers and partners, to promote EDI and ensure that our products and services meet their needs and expectations.

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This policy applies to all our employees, job applicants, customers, suppliers and partners. We expect everyone to comply with this policy and to promote EDI in their interactions with others. We will take appropriate action against anyone who breaches this policy, up to and including termination of employment or business relationship.

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Updated 21/03/2023